Contact Us
Thank you for visiting Sgjpackging. We are here to help with questions about orders, shipping, returns, product information, payments, and general customer support.
Whether you need help choosing packaging products, checking your order status, or resolving an issue with your purchase, our support team will do its best to assist you as quickly as possible. We respond to all enquiries within 1 business day (Monday–Friday, Denmark Time).
Contact Information
Company: Sgjpackging
Email: support@sgjpackging.com
Phone: +45 28 90 28 45
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Denmark Time
Address: Herstedvang 7a, 2620 Albertslund, Denmark
Customer Support
For the fastest assistance, please email us at:
When contacting us about an order, please include:
Your full name
Your order number
The email address used at checkout
A clear description of your question or issue
Photos, if your item arrived damaged, defective, or incorrect
Order Questions
If you have questions about your order, shipping status, payment, cancellation, or return request, please contact us during our business hours.
We aim to respond to customer inquiries as soon as possible during business days.
Returns and Refunds
For return or refund requests, please review our Return & Refund Policy before contacting us. Return requests must be submitted within the applicable return window and must meet our return eligibility conditions.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@sgjpackging.com.
Please include your order number and clear photos of the product and packaging so we can review the issue and provide the appropriate solution.
Business Hours
Our customer support hours are:
Monday–Friday: 9:00 AM–5:00 PM Denmark Time
Closed on weekends and public holidays.
Messages received outside business hours will usually be reviewed on the next business day.